Refund policy

Return Policy

At Liv Fair Trade, we want you to love every item you bring into your home. If something isn’t quite right, we’re here to help.

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery for unused, unwashed items in their original condition and packaging.
Once your return is received and inspected, we’ll issue a refund to your original payment method or process your exchange.

Non‑Returnable Items

Because of their nature, the following items cannot be returned:

• Final sale items
• Perishable goods (such as coffee or tea)
• Gift cards
• Custom or personalized items

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll make it right quickly — your experience matters to us.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made an error with your order.

How to Start a Return

Email our team at dee@livfair.trade  with your order number and the item you’d like to return or exchange. We’ll guide you through the next steps.

Our Commitment

Every purchase from Liv Fair Trade supports artisans, ethical makers, and organizations fighting human trafficking. Thank you for choosing to shop with purpose.